Privacy policy

Privacy Policy

Last updated: July 10, 2026

This Privacy Policy explains how Savod, operated by 10101 W OKEECHOBEE RD UN 10-101 LLC, collects, uses, and shares information when customers visit the website, place an order, or contact support.

PERSONAL INFORMATION WE COLLECT

We collect Device Information, including IP address, browser type, time zone, Cookies, pages viewed, and how customers interact with the Site. We collect Order Information, including name, billing address, shipping address, payment information, email address, phone number, purchased item details, and order notes. We may also keep support messages, photos, and return details when customers ask about large dog bed delivery, condition, or return eligibility.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to fulfill orders, arrange for shipping, provide invoices and/or order confirmations, communicate with customers, and screen our orders for potential risk or fraud. We use Device Information to improve the website, review analytics, and help detect security or checkout issues.

SHARING YOUR PERSONAL INFORMATION

We use Shopify to power our online store. Shopify helps us host the store, process checkout, manage orders, and support customer transactions. We also use Google Analytics to help us understand how our customers use the Site. We may share necessary information with payment processors, shipping carriers, analytics providers, fraud prevention tools, and service providers who help operate the store.

BEHAVIORAL ADVERTISING

We may use information to provide targeted advertising or marketing communications that may be relevant to customers. You can opt out of targeted advertising through Google Ads Settings at https://www.google.com/settings/ads/anonymous and through the Digital Advertising Alliance at https://optout.aboutads.info/.

YOUR RIGHTS

If you are a California resident or otherwise covered by applicable privacy law, CCPA rights may include the right to access, correct, or delete personal information we hold about you. Customers can contact support@savod.shop to request access, correction, deletion, or clarification about personal information connected with an order.

DATA RETENTION

We retain order information for business records unless and until a customer asks us to delete eligible information, subject to legal, tax, fraud prevention, chargeback, and operational requirements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

CHILDREN'S PRIVACY

The Site is not intended for children. We do not knowingly collect personal information from children.

CONTACT

For privacy questions, contact 10101 W OKEECHOBEE RD UN 10-101 LLC at support@savod.shop, +13214630293, or 2361 SW 139TH Pl Miami, 33175 United States.